Lakes Networking offers a fully staffed Helpdesk that is available from 6am – 6pm WST and is located in Perth.

Utilizing our Remote Management Software our staff can investigate all issues immediately and clients receive constant communication from start to finish.

We also provide additional after hours support meaning your businesses is covered 24/7.

Real-time Monitoring

We deploy our monitoring Software to many sites across Australia and this allows Lakes to be pro-active in maintaining our Clients Networks and preventing major issues.

Including

• Server Health and Hardware Status
• Disk Space Levels
• Windows Updates
• Online Status and Network Connectivity
• Application Changes
• Potential Security threats and Spyware